Julie Morgan, Vice President | Travelers Insurance
As 2VP of Workers Compensation Claim Product, Julie Morgan leads the Workers Compensation digital and transformational strategies at Travelers, the largest writer of workers compensation insurance in the United States. She believes that meaningful interactions, transparency around the process and access to information improves engagement and empowers injured employees to take greater control of their own recovery and return to work. This led to her playing an integral part in launching MyTravelers® For Injured Employees, a web-based and mobile-friendly self-service tool that streamlines the workers compensation claim process.
In her current role, Julie focuses on the evolving needs of customers and their injured employees, concentrating on the numerous investments to TravComp®, the insurer’s unique workers compensation claim management process, to stay ahead of workforce and societal trends. Today, her attention is on virtual reality and wearables as possible alternatives to pain medications and the future use of these devices in workers compensation.